Your staff are the target. We turn them into your strongest line of defense — and when something slips through, we pull it out of every inbox in the company before it spreads. Simulation, training, one-click reporting, analyst investigation and organization-wide removal, run for you by Blue Ridge IT Solutions.
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View updated detailsA business holds exactly what attackers want: payroll, vendor payments, customer and patient records, and dozens of email accounts protected by one password each. Nearly every serious incident starts the same way — a convincing email that reaches someone busy.
Most tools hand you another dashboard to staff. BlueHook is a managed service. Blue Ridge runs the simulations, monitors what your staff report, investigates every message, removes the dangerous ones organization-wide, and delivers the reporting your insurer and leadership ask for. You keep full visibility without inheriting another job.
Every suspicious email your staff report follows the same path. The work happens on our side; you see the outcome.
Staff click the button in Outlook or Gmail
Headers, links, files and reputation checked
Every copy found and removed organization-wide
Reporter thanked, your team alerted
A BlueHook button sits directly in Outlook and Gmail — no forwarding, no attachments, nothing to remember. Staff are then asked, without blame, whether they clicked a link or entered a password. That answer separates a routine report from an urgent account compromise, so we ask every time.
The message is scored automatically and opened for full inspection: sending domain, headers and delivery path, sender authentication results, every embedded link, and any attachments — all checked against threat reputation sources so the verdict is evidence-based, not a guess.
One report rarely means one recipient. We search every mailbox in the organization to establish the true blast radius, then quarantine or delete the message everywhere it landed in a single action — and restore it just as quickly if it turns out to be legitimate.
The person who reported it receives a branded thank-you confirming what happened. It is the step most programs skip, and the one that keeps people reporting. Your team receives an alert with the finding and the action taken.
Reviews alerts, opens the portal when they want detail, and acts directly if they prefer. Nothing is required of them for the loop above to run.
Everything else: monitoring, triage, investigation, organization-wide removal, staff follow-up, campaign delivery, and reporting.
When someone reports a phishing email, the same message is almost always sitting unopened in other mailboxes. Finding those copies is the difference between an incident and a near miss.
We query the whole organization, not just the reporter, to establish exactly who received the message and whether anyone interacted with it.
Quarantine or delete every copy at once. Quarantine is reversible, so a false positive is restored to inboxes just as fast.
Persistent senders and domains are blocked organization-wide so the next attempt never reaches an inbox at all.
Every action is logged with who did it, when, and why. Your team receives an alert with the verdict, the number of inboxes affected, and the action taken — and a flag the moment someone tells us they entered credentials, because that is an account compromise, not a phishing email.
Detection and response, ongoing training for your staff, and the evidence you need for compliance and cyber-insurance — in one managed service.
A live queue of everything your staff report, triaged and investigated by us.
Find and remove a malicious message everywhere it landed, in one action.
Realistic, safe tests that show who needs help before an attacker finds out.
Short, plain-English video lessons written for people who do not work in IT.
Modelled on what is actually hitting Tri-Cities finance teams, clinics and manufacturers.
The documentation your insurer, auditor and leadership ask for.
If you are checking whether BlueHook does a specific thing, it is on this page. Every item below is part of the managed service — there are no tiers to climb and nothing here is an add-on.
Plenty of vendors will sell you phishing software. What they hand over is a login and a to-do list. The work that actually lowers your risk is the work somebody has to do every week, and that is the part we take.
Your team keeps full visibility and can act directly at any point. Nothing above requires them to.
You get a live portal carrying your name and logo, plus reporting written for people who do not work in security — the numbers an owner, a board, or an insurer asks for.
| Sender domain | Subject | Risk | Status |
|---|---|---|---|
| payro11-portal.com | Direct deposit change required | High | Removed |
| o365-verify-mail.net | Your mailbox is almost full | High | Quarantined |
| gift-rewards-hub.co | The owner needs a quick favor | Medium | Removed |
| vendor-invoices.biz | Overdue invoice #48122 | Low | Marked safe |
of staff — evidence by person, exportable for audits and insurance renewals.
We do the setup. Your administrator authorizes the connection and we handle the rest — deployment, campaigns, triage, and reporting from day one.
Live campaigns and results, every threat your staff reported and its outcome, inbox search, and self-service removal if you would rather act yourself. Co-branded with your logo.
Email alerts on new threats with risk level, blast radius, and action taken — plus an immediate flag when someone tells us they entered credentials.
Connect email & deploy the button
Baseline simulation
Training assigned
Monthly sims & live response
Leadership report
We will walk your team through the platform and run a baseline simulation as the first step of onboarding — so the first report you see is your own organization, not a sample. Serving businesses across the Tri-Cities.