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Free External Vulnerability Scan — find out what attackers see before they do. Limited time offer for Tri-Cities businesses.
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We monitor, maintain, and manage your entire technology stack so your team stays on production, on schedule, and on the work that pays. 24/7 helpdesk, proactive monitoring, and a flat monthly fee — built around how Tri-Cities businesses actually run, from Kingsport manufacturing floors to Johnson City clinics and Bristol retail.
We manage the everyday technology Tri-Cities businesses run on — workstations, servers, networks, email, and the helpdesk behind them — with proactive monitoring and patching that catches problems before they cost you a morning of downtime.
Every server, workstation, switch, and firewall monitored around the clock with automated alerting.
Your team calls, emails, or chats — we answer in 15 minutes or less. No ticket limits. No extra charges.
OS, firmware, and third-party application updates deployed on schedule with rollback capability.
Next-gen antivirus, EDR, and DNS filtering deployed to every device. Threats blocked before they land.
Automated daily backups with tested restores. On-site and cloud. RTO/RPO guarantees in writing.
We handle ISPs, software vendors, and hardware warranties. One point of contact for everything.
We document every device, user, application, and vendor. Full network map and gap report in 5 business days.
Monitoring agents, endpoint security, backup verification, and patch management installed across your environment.
24/7 proactive management begins. Monthly reporting, quarterly business reviews, and continuous improvement.
Guaranteed response time — in writing, in your contract.
SLA-backed uptime guarantee with credits if we miss it.
Month-to-month available. We earn your business every month.
No surprise invoices. No per-ticket charges. One predictable cost.
“We replaced a full-time IT employee with Blue Ridge’s managed service. We get better coverage, faster support, and we’re saving over $40K a year. Should have done it sooner.”Office Manager — CPA Firm, Bristol
Get a free IT assessment and see exactly what’s working, what’s broken, and what it would cost to fix it — all before you commit. Serving Kingsport, Johnson City & Bristol.